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Raising the standard of NDIS Support.
Committed to delivering reliable, high-quality care with integrity and accountability.
Schedule a ConversationProudly serving Gold Coast, Logan, Ipswich, and South Brisbane.
Immediate Capacity Available for New Referrals.
Fully NDIS Registered & ISO 9001 Certified for Your Protection.
We voluntarily submit to rigorous government oversight to ensure the highest level of participant safety and service quality.
Independently Audited
We undergo strict, independent audits to verify our compliance with all NDIS safety and quality benchmarks.
Full Accountability
As a registered provider, we are directly accountable to the NDIS Commission, offering you formal safeguards that unregistered providers cannot provide.
Consistent Quality
Our strict adherence to NDIS Practice Standards ensures that every shift is professional, safe, and reliable.
Registration ID: 4050172246
Rated 5/5 by 14 local families
Trusted by Local Families & Professionals.
Independent feedback confirming our commitment to reliability and professional support.
A Structured Pathway to Quality Support.
Initial Consultation & Intake
We conduct a preliminary assessment of your needs, goals, and funding to ensure we are the right clinical fit for your situation.
Care Planning & Risk Assessment
We develop a detailed support plan tailored to your routine, safety requirements, and long-term capacity-building goals.
Worker Matching & Meet-and-Greet
You review and meet potential support workers selected specifically for their skills and compatibility. You retain full choice and control.
Service Commencement & Oversight
Once confirmed, shifts begin with ongoing supervision to ensure reliability, safety, and consistent service delivery.
Your details are private. Takes less than 2 minutes to enquire.
Meet Your Dedicated Support Team.
Great support requires more than just good intentions. Our team is rigorously vetted, professionally trained, and matched to your specific goals.
Matty
Krista
Matt
Antaylia
Grace
Kiyomi
How We Support You
- Community Access & Social Outings
- Dignified Personal Care
- Capacity Building & Life Skills
- Domestic Assistance & Home Care
- Reliable Transport to Appointments
- Meal Preparation & Nutrition
- Goal-Oriented Plan Implementation
A core component of our professional development program is powered by the NGO Training Centre, providing our staff with ongoing, specialized education.
Schedule Your Initial Consultation.
A complimentary, confidential discussion to assess your goals and determine service compatibility.
"I know that he is in safe hands and his wellbeing is never compromised."
"Matt and his team are simply the best... Matt makes it his priority to ensure he knows every detail regarding my brother’s health and disabilities. I could not wish for a more genuine and caring team... it is the most relaxed and happiest I’ve seen him."
General Enquiries
Please complete the form below. Our team reviews all enquiries and responds within 1 business day.
Support Can Be Structured To Be Fun Too
My role is ensuring we deliver support that actually makes a difference.
Hi, I’m Matthew. At Hearts In Action, my focus is on finding high-quality support workers. We know a company is only as good as its people.
We achieve this by using a methodical recruiting process, investing in specialized training for our staff, and maintaining a culture of accountability. When you choose us, you are choosing a team that is professionally structured to put your outcomes first.
