NDIS support workers who show up on time and stay consistent
So you can plan your day with confidence and live life on your own terms.
Book a 15-Min ChatWe match you with a support worker you will really like
"I personally review every match to ensure you get someone who understands your specific goals and respects your home - never just a random name from a roster." - Grace Saxen
Watch 45 seconds to meet the family behind your support
“As a family-owned team, we treat you like a person, not a participant number.”
Your support is safeguarded by our full NDIS registration and independent audits
Registration matters because it protects you. While unregistered providers are largely unregulated, we choose to be held to the highest standard:
Independently Audited
We don't mark our own homework. We undergo strict external audits to ensure your safety is never compromised.
Full Accountability
We answer directly to the NDIS Commission, giving you safeguards and recourse that unregistered providers simply cannot offer.
Consistent Quality
We adhere to rigorous NDIS Practice Standards, so you can relax knowing your support is professional, safe, and reliable.
Registration ID: 4050172246
Rated 5/5 by 14 local families
Don't just take our word for it
See why we are rated 5.0/5 Stars on Google for reliability and care.
Get Matched With A Support Worker You Love In 4 Simple Steps
Reach Out to Our Team
Start with a simple chat. There is no pressure and no obligation. We just listen to what you need to see if we're a good fit.
We Build Your Personal Plan
We take your specific goals and hand-pick a support worker who matches your personality, interests, and requirements.
Meet Your Worker (Risk-Free)
You meet them first. If you don't click? We simply find you someone else. You are always in control.
Consistent Support Begins
You get to build a real relationship with a consistent team member, while we handle all the admin and rostering for you.
Your details are private. Takes less than 2 minutes to enquire.
Live life your way with support designed to build your independence
At Hearts In Action, we work alongside you to build your skills and capacity. Whether it’s assisting with daily routines or supporting you to access the community, our goal is to help you live with confidence and dignity.
Building Life Skills (Empowerment)
We work with you to build skills and confidence, so you can do more on your own terms.
Daily Personal Care
Dignified support with hygiene, dressing, and routines to help you start your day feeling fresh and ready.
Community Access
Transport and company you need to visit friends, attend appointments, or enjoy your hobbies.
Household Support
Assistance with cleaning and tidying to help you maintain a safe, comfortable home.
Meal Preparation
Enjoy nutritious home-cooked food without the exhaustion of cooking and cleaning up.
Book a 15-min chat.
Free, no obligation, we just listen to see how we can help.
Everything you need to live safely at home and confidently in the community
Delivered with care by support workers who actually listen.
Community Access
We support you to get out and about. We can help with transport and company so you can visit friends, get to appointments, or enjoy your favorite hobbies.
Personal Care
Support with dignity. We assist you with showering, dressing, and grooming, helping you to feel fresh, comfortable, and respected every morning.
Domestic Assistance
We help you keep your home running smoothly. We can support you with cleaning, laundry, and chores so your home remains a safe and relaxing place to be.
Social Support
We help you beat isolation with a friendly face. We match you with a companion who shares your interests for genuine conversation and company.
Our team operates with the precision of a workshop and the heart of a carer
Hi, my name is Matthew.
Before founding Hearts In Action, I spent years supervising an engine reconditioning workshop. That environment taught me a crucial lesson: details matter, and safety is non-negotiable. If you cut corners, things break.
I brought that same level of structure and accountability to the disability sector. I saw that many participants were craving dependable, practical help—not just good intentions.
Today, I personally ensure our team is trained to be practical, safety-conscious, and consistent. We don’t just turn up; we arrive ready to help you achieve your goals with the same high standards I’ve always held myself to.
If you want support that is grounded in responsibility and respect, I’d love to chat.
Dedicated to your success,
Matthew Saxen
Matthew Saxen
"I know that he is in safe hands and his wellbeing is never compromised."
"Matt and his team are simply the best... Matt makes it his priority to ensure he knows every detail regarding my brother’s health and disabilities. I could not wish for a more genuine and caring team... it is the most relaxed and happiest I’ve seen him."
Have questions?
We are here to help. Send us a message and our friendly team will get back to you shortly.
Real adventures with our participants.
Watch the videos below to see the laughter, friendship, and genuine experiences that happen when you're with us.
START A NO OBLIGATION CONVERSATION
If you’ve made it this far, you’re clearly looking for the right support. Finding the right support is a big decision. There is no pressure and no obligation — just a friendly chat to see if we are the right fit for you.
Have a quick question? Or ready to chat right now?
Give Matt a call or text.
(If we are with a participant, please leave a message and we will call you back today)
