NDIS Disability Support Workers · Gold Coast
Find a Support Worker Gold Coast Families Trust, Registered With the NDIS
Hearts In Action finds the very best NDIS disability support workers on the Gold Coast and introduces them to you, for personal care, community access, capacity building and more. As a registered NDIS provider with a local team, we work with self-managed, plan-managed and NDIA-managed participants.
Support That Starts With You
Good support comes from people who listen and then follow through. Our Gold Coast support workers focus on building real relationships, because good care looks different for everyone.
Whether you need a hand with daily routines, someone to join you at a local event or down at the beach, or steady support while you build new skills, we start by listening to what you actually want, then build a plan around it. Your goals stay at the centre of every visit, every week.
Support here looks like whatever matters most to the person we're helping. One Gold Coast participant wanted to see monster trucks in person, so his Gold Coast support worker took him to a live show at Cbus Super Stadium, front row and full volume. Another has a standing weekly stop at his favourite spot on the Gold Coast to feed the pelicans, same spot, every time, because for him the consistency of the routine matters just as much as the outing itself.
How Our Disability Support Workers on the Gold Coast Can Help
The job of a Gold Coast support worker is to make everyday life easier and more possible, not just tick off a list of funded hours. Here's what that looks like in practice for local participants and their families:
Getting to appointments, therapy sessions or the shops, on time and without the stress
A steady, familiar face for personal care and daily routines at home
Company and support to get out into the community, try new things, or catch up with friends
Encouragement and hands-on help while you build new skills and work toward your goals
Someone reliable during a rough patch, a busy week, or when a regular support isn't available
You Choose Your Worker
We introduce you to potential NDIS support workers and let you decide who's the right fit for your home and your routine. If it's not working, tell us and we'll find someone else. No awkward conversations required.
Consistent Support Workers
The support worker Gold Coast participants meet at the introduction is the one who keeps turning up, backed by a small team who already know your routine. You won't be re-explaining yourself every week.
Your Voice Matters
Your goals, preferences, and choices remain at the centre of your support. We check in regularly to make sure the plan still fits what you actually want.
One Number for Everything
Call 07 2812 2406 for a roster change, a question about your funding, or something that needs sorting. Same number, same team, every time.
A Gold Coast Support Worker Who Actually Shows Up
Four things that make a difference once your support worker starts, not just marketing lines. This is what separates a support worker Gold Coast families keep from one they quietly replace.
NDIS Support Services on the Gold Coast
Every support plan looks different. Here's what a Gold Coast support worker helps with most, always shaped around your goals, routine and plan.
Community Access
Appointments, events, or just a coffee. Support that feels personal, genuine, and right for you.
Explore community access →Daily Support
Your NDIS disability support worker understands your routines and respects your home, making everyday support feel comfortable.
Explore daily living support →Capacity Building
Focus on what matters to you. Set your own goals, or figure them out together with support along the way.
Explore capacity building →NDIS Participants With All Kinds of Support Needs
Every participant's plan is different, and so is what they need. Fit matters as much as qualifications, so we take the time to find a disability support worker Gold Coast participants actually click with. Our experienced local team delivers personalised support across a wide range of disabilities and conditions, including:
Neurological & Developmental
- Autism
- ADHD
- ODD
- Intellectual Disability
- Developmental Delay
Mental Health
- Anxiety
- Depression
- PTSD
- Schizophrenia
- Psychosocial Disability
Physical & Sensory
- Physical Disability
- Cerebral Palsy
- Acquired Brain Injury
- Sensory Disability
Don't see your situation listed? Call 07 2812 2406 and tell us what you're after.
How It Works
Four steps from first call to support actually starting. No lengthy assessment process before you even speak to someone.
Call or Enquire
Reach out by phone, or book a chat below. It takes a couple of minutes and there's no obligation to commit to anything on that first call.
Quick Chat About Your Plan
We ask about your goals, your funding type, and what kind of support you're after, so we can be upfront about whether we're the right fit.
Meet Your Support Worker
We introduce you to a worker who fits your needs and personality. You decide if it's a good match before anything is locked in.
Support Begins
Consistent, scheduled support starts on the day you agree to. You can adjust the details anytime as your needs change.
Meet Grace
Grace is the kind of support worker Gold Coast families remember, creating meaningful connections through genuine care and family values.
Meet Our Gold Coast Support Workers
From Matt and Grace to every Gold Coast support worker here, we're one professional team, working together with our participants to get results for them.
Matt
Grace
Ayla
Matty
Kimberley
Kiyomi
Ellexis
Krista
Self-Managed
You manage your own funds and pay providers directly, and you can choose any provider, registered or unregistered. We're registered, so working with us is simple.
Plan-Managed
A plan manager pays providers and handles the claims and paperwork on your behalf. You can still choose registered or unregistered providers, the plan manager just takes care of the admin.
NDIA-Managed
The NDIA pays providers directly through the myplace portal, but you can only use NDIS-registered providers like Hearts In Action. If your plan is NDIA-managed, we can support you.
Whichever Way Your Plan Is Managed, We Can Work With You
NDIS funding rates are capped by the National Disability Insurance Scheme Pricing Schedule 2026-27. Here's how the three funding types work, and what each one means for you as a participant working with a registered NDIS provider like us.
Not sure which applies to you, or want to know what your plan actually covers? Call 07 2812 2406 and we'll talk it through. No obligation. You can also work out how long your funding will last with our free NDIS funding calculator.
Gold Coast Suburbs We Cover
The Gold Coast runs in a line, roughly Pimpama down to Coolangatta, and our Gold Coast support workers cover the whole stretch:
Northern Gold Coast
Southern Gold Coast
Your suburb not listed here? Don't worry, we cover the entire Gold Coast region.
Further north? We also have local pages for our NDIS support workers in Brisbane, support workers in Logan and support workers in Ipswich.
Comparing organisations rather than searching for a worker? Here's what to look for in an NDIS provider on the Gold Coast.
Assistance with Daily Life
Personal care, meal prep, household tasks and other everyday support, delivered by the same familiar face each time.
Social & Community Participation
Getting out into the community, attending appointments, events, or just spending time somewhere that matters to you.
Capacity Building Supports
Building the skills and confidence to do more independently over time, at your own pace.
The Support Categories We Cover on the Gold Coast
Every NDIS plan divides funding into categories. Our Gold Coast support workers work across these three.
What Local Families Say
Genuine feedback, straight from the families and participants we support on the Gold Coast.
"He's in safe hands. The happiest and most relaxed I've ever seen him."
"My son is more confident than ever. I never thought I'd see him thrive like this."
"They treat you like family, not just another NDIS participant."
NDIS Support Worker Gold Coast FAQ
How much does an NDIS support worker cost on the Gold Coast?
Support worker prices are capped by the National Disability Insurance Scheme Pricing Schedule 2026-27, the scheme's official price list, and your plan funds them. The capped rate depends on the support type, the day of the week and the time of day. You can look up the current capped rate for any support in our free NDIS price guide, and we'll explain exactly what applies to your plan on the phone.
What's the difference between an NDIS support worker and a disability support worker?
An NDIS support worker specifically provides supports funded through an NDIS plan, following the plan's goals and funding categories, but in practice the two terms are used interchangeably.
Can I choose my own support worker?
Yes. We introduce you to potential support workers and you decide who's the right fit, and you can request a change at any time if it's not working.
Can you work with NDIA-managed participants?
Yes. We work with self-managed, plan-managed, and NDIA-managed participants.
What areas of the Gold Coast do you service?
We cover the whole Gold Coast region, from Pimpama in the north to Coolangatta in the south, plus the hinterland. If you're on the Gold Coast, we can support you.
How quickly can a support worker start?
Most of the time we can get support started quickly, but it depends on your needs and availability in your area. We can give you a clear timeframe on your first call.
What checks do your support workers have?
Our support workers hold a current NDIS Worker Screening Check, a Blue Card, relevant qualifications such as a Certificate III in Disability Support, infection control training, and First Aid/CPR certification.
Do you provide short-notice or respite support?
Yes, subject to availability. Call 07 2812 2406 to check what we can arrange and how soon.
Do you service the whole Gold Coast?
Yes. We cover the whole Gold Coast region, from the northern suburbs through to the border and out to the hinterland.
What if my current provider isn't working out?
It's common for people to switch providers when things aren't working. We'll coordinate with your current provider so you're never left without support. Our Gold Coast provider page covers how switching works.
Is there a 2 hour minimum for NDIS supports?
Usually yes, but it doesn't come from providers or the NDIS. The SCHADS Award, the industry award that covers support workers, sets minimum engagement periods, generally two hours for this kind of work. The rule exists so workers are treated fairly and have financial security: without reliable income, good support workers leave the industry, and consistent support depends on keeping them in it. We'll always be upfront about how minimum shifts apply to your supports before anything is signed.
How do I get a support worker through the NDIS?
If you already have an NDIS plan with Core funding, it's simpler than most people expect: no referral needed. You choose a provider, meet the worker they suggest, and support starts once you're happy with the fit. Call 07 2812 2406 and we'll match you with a disability support worker Gold Coast families already trust, with an introduction before anything is signed. If you don't have an NDIS plan yet, you'd first check your eligibility and apply through the NDIA, and we're happy to point you in the right direction on the same call.
Do you have support worker jobs at Hearts In Action?
This page is for people looking for support, but we're always keen to meet great support workers. Reach out through our contact page and tell us about yourself.
Ready to Meet a Support Worker Gold Coast Participants Stay With?
Call now, or book a time below.
07 2812 2406We respond to new enquiries quickly. For the fastest answer, call us between Monday and Friday.
Book Your Gold Coast Support Worker Consultation
Choose a time that works for you and we'll talk about your goals and support needs.
Supporting people with autism, ADHD, anxiety, depression, PTSD, schizophrenia, intellectual disability, cerebral palsy and more · guided by the research-backed guides our team trains on.