NDIS Support Workers · Logan
Disability Support Workers Logan: Reliable NDIS Support, Close to Home
Looking for an NDIS support worker Logan City families trust? Hearts In Action is a registered NDIS provider supporting participants right across the City of Logan, from Springwood down to Beenleigh. Personal care, community access, capacity building: whatever your plan calls for, we deliver it, self-managed, plan-managed or NDIA-managed.
Support That Puts You First
Support works best when it's built on trust. Our Logan support workers put the relationship first, because the right person showing up makes all the difference.
For some people it's personal care and the daily routine. For others it's getting out, a local event, a walk on the trails at Daisy Hill, or working toward something bigger. We start with what you want, build the plan around it, and keep checking it still fits.
No two participants want the same things from support, and that's the point. One participant was worried about his sheep getting caught out in a hailstorm, so he and his support worker planned a shelter, measured it up, and built it together from the ground up. Another brought an old outdoor table back to life over a few visits: sanded back, cleaned up, and restained, start to finish. Different goals, same idea, support built around what you actually want to do.
What Our Logan Disability Support Workers Actually Do
The point of a support worker is simple: life should get easier once they're involved. That's the job of an NDIS support worker Logan City participants rely on, and here's what families use us for most:
Getting where you need to be, appointments, therapy, the shops, without relying on anyone else's schedule
Daily personal care from a consistent worker who respects your home and your way of doing things
A reason and a way to get out: community events, catch-ups, new experiences, your call
Steady encouragement while you take on new skills and work toward what's next
Reliable extra support when things get rocky or your usual arrangement falls over
Choose Your Own Worker
We line up workers who suit your needs and personality, and the final say is always yours. Change your mind later? That's fine too, we'll sort it without fuss.
One Team, Not a Revolving Door
The same Logan support worker or small team stays with you, so trust has a chance to build and nobody's starting from scratch each visit.
Built Around Your Choices
Your goals steer the support from day one, and we review together regularly so it keeps up as things change.
One Number, Start to Finish
Dial 07 2812 2406 and you're through to the Logan team who run your roster. Same number every time.
Support That Turns Up and Follows Through
These are the four commitments behind every NDIS support worker Logan City families keep, starting day one.
NDIS Support Services in Logan
Every plan we support looks a little different. These three services are what you'll get most from a disability support worker Logan families trust, always fitted to your goals.
Community Access
Somewhere to be and someone to go with, whether it's an appointment, an event, or a coffee run.
Explore community access →Daily Support
Daily support at home that fits your routine instead of rearranging it.
Explore daily living support →Capacity Building
Skills, confidence, independence. You set the target, we help you get there step by step.
Explore capacity building →Whatever Your Support Needs Look Like
Different plans, different needs, different people. We take all three into account before we introduce a disability support worker Logan families warm to. We support a broad range of disabilities and conditions, including:
Neurological & Developmental
- Autism
- ADHD
- ODD
- Intellectual Disability
- Developmental Delay
Mental Health
- Anxiety
- Depression
- PTSD
- Schizophrenia
- Psychosocial Disability
Physical & Sensory
- Physical Disability
- Cerebral Palsy
- Acquired Brain Injury
- Sensory Disability
This list isn't the limit. Ring 07 2812 2406 and tell us what's going on, because the disability care Logan families need rarely fits neatly into a list.
How to Get Going
Four steps, start to finish. No drawn-out intake process standing between you and the disability care Logan families actually need.
Make Contact
Phone us or grab a time below. It costs nothing and commits you to nothing.
Talk Through Your Plan
We cover your goals, your funding type and what you need, then tell you straight whether we can deliver it.
Meet Your Logan Support Worker
You have a say in who supports you. We take the time to find someone you feel comfortable with.
Away You Go
Support runs to a consistent schedule from your chosen start date, and you can adjust it any time.
Meet Grace
Real connections come from genuine care and family values. Grace is the kind of NDIS support worker Logan City participants remember.
Who You'll Be Working With
Matt and Grace work right alongside every Logan support worker here, one professional team getting results together with our participants.
Matt
Grace
Ayla
Matty
Kimberley
Kiyomi
Ellexis
Krista
Self-Managed
Managing your own funding means you pay providers directly and choose freely between registered and unregistered ones. Either way, we can work with you.
Plan-Managed
With plan management, a third party settles the invoices while your provider options stay wide open, registered or unregistered. Less admin for you, same freedom of choice.
NDIA-Managed
NDIA-managed plans pay registered providers directly through myplace, and only registered providers. That's us, so you're covered.
We Work With Every Plan Management Type
What you pay is capped by the National Disability Insurance Scheme Pricing Schedule 2026-27. What changes from person to person is plan management, so here's a plain-English rundown of the three types and what each one means for you.
Don't know your plan type off the top of your head? That's completely normal. Call 07 2812 2406 and we'll figure it out together. Our free NDIS funding calculator can also show you how long your funding will last.
Logan Suburbs We Cover
Logan sits in the corridor between Brisbane and the Gold Coast, running north to south, and our NDIS support workers cover the whole city:
Northern Logan
Southern Logan
No sign of your suburb? We cover every corner of the City of Logan, so give us a call anyway.
Right on the border? You might also want our NDIS support workers in Brisbane, our Gold Coast support worker team or our Ipswich support worker team.
Still deciding which organisation to go with? Read our guide to choosing an NDIS provider in Logan.
Assistance with Daily Life
Daily living support at home, from personal care to meals and chores, with a Logan support worker you already know.
Social & Community Participation
Help to get out and take part, whether that's appointments, community events or your own favourite spots.
Capacity Building Supports
Longer-term work on skills and confidence, moving at your speed toward more independence.
Where Our Logan Team Fits in Your NDIS Plan
The categories below come straight from how NDIS plans are structured. This is where your Logan support worker slots in.
What Our Families Say
Straight from the people we support across Logan and South East Queensland, exactly as they wrote it.
"My son is more confident than ever. I never thought I'd see him thrive like this."
"Always on time, reliable and kind. I feel safe and supported."
"He's in safe hands. The happiest and most relaxed I've ever seen him."
NDIS Support Worker Logan City FAQs
How much does an NDIS support worker cost in Logan?
Support worker prices are capped by the National Disability Insurance Scheme Pricing Schedule 2026-27, the scheme's official price list, and your plan funds them. The capped rate depends on the support type, the day of the week and the time of day. You can look up the current capped rate for any support in our free NDIS price guide, and we'll explain exactly what applies to your plan on the phone.
What's the difference between an NDIS support worker and a disability support worker?
In practice, very little. NDIS support worker points to work funded under an NDIS plan and guided by its categories, and disability support worker is the general job title. Most people swap freely between the two.
Do you provide disability care in Logan?
Yes, though we'd usually call it support rather than care. The disability care Logan families ask us about is the same work our support workers do every day: personal care, help around the home, getting out into the community, and building skills, all funded through your NDIS plan.
Can I choose my own support worker?
Yes. The choice sits with you from the first introduction, and it stays with you. Request a change at any point and we'll arrange it.
Can you work with NDIA-managed participants?
Yes, all three management types. Being NDIS-registered means NDIA-managed plans are no problem, and self- and plan-managed are just as straightforward.
What areas of Logan do you service?
We cover the whole City of Logan, from Springwood, Underwood and Daisy Hill in the north down to Beenleigh in the south, and across to Browns Plains. If you're in Logan, we can support you.
How quickly can a support worker start?
Nearly always sooner than people expect. Your needs and local availability set the pace, and we'll commit to a clear timeframe during your first call.
What checks do your support workers have?
Each support worker holds a current NDIS Worker Screening Check, a Blue Card, First Aid and CPR certification, infection control training, and relevant qualifications, including the Certificate III in Disability Support.
Do you provide short-notice or respite support?
Often, yes, availability permitting. Call 07 2812 2406 and we'll check what we can arrange for your dates.
Do you service all of Logan?
Yes. We cover the whole City of Logan, from the suburbs bordering Brisbane down to Beenleigh and everywhere in between.
What if my current provider isn't working out?
That happens, and it's okay. We handle the handover with your existing provider carefully so you stay supported the whole way through. Our Logan provider page covers how switching works.
Is there a 2 hour minimum for NDIS supports?
Usually yes, but it doesn't come from providers or the NDIS. The SCHADS Award, the industry award that covers support workers, sets minimum engagement periods, generally two hours for this kind of work. The rule exists so workers are treated fairly and have financial security: without reliable income, good support workers leave the industry, and consistent support depends on keeping them in it. We'll always be upfront about how minimum shifts apply to your supports before anything is signed.
How do I get a support worker through the NDIS?
If you already have an NDIS plan with Core funding, it's simpler than most people expect: no referral needed. You choose a provider, meet the worker they suggest, and support starts once you're happy with the fit. Call 07 2812 2406 and we'll introduce you to a disability support worker Logan families keep, before anything is signed. If you don't have an NDIS plan yet, you'd first check your eligibility and apply through the NDIA, and we're happy to point you in the right direction on the same call.
Do you have support worker jobs at Hearts In Action?
This page is for people looking for support, but we're always keen to meet great support workers. Reach out through our contact page and tell us about yourself.
Start With an NDIS Support Worker Logan City Can Count On
Call us today, or lock in a time below.
07 2812 2406Enquiries are answered promptly. Calling Monday to Friday gets the fastest response.
Book a Time With Our Team
Choose the time that suits you. We'll cover your goals, your plan, and the kind of disability support worker Logan participants get on with.
Supporting people with autism, ADHD, anxiety, depression, PTSD, schizophrenia, intellectual disability, cerebral palsy and more · guided by the support guides our team trains on.