NDIS Support Workers · Logan

NDIS Support Worker Logan: Reliable Support, Close to Home

Looking for an NDIS support worker in Logan? Hearts In Action is a registered NDIS provider supporting participants right across the City of Logan, from Springwood down to Beenleigh. Personal care, community access, capacity building: whatever your plan calls for, we deliver it, whether that plan is self-managed, plan-managed or NDIA-managed.

NDIS Registered
Blue Card Verified
ISO 9001 Certified
NDIS support worker from Hearts In Action outdoors with a participant
5.0★Rated 5.0 From 15+ Google Reviews
16+Logan Suburbs Covered
160+Hours of Support Each Week
18Families Supported in SEQ
A Hearts In Action participant enjoying a painting session with their support worker
Care That Listens

Support That Puts You First

Support works best when it's built on trust. Our Logan NDIS support workers put the relationship first, because the right person showing up makes all the difference.

For some people it's personal care and the daily routine. For others it's getting out, a local event, a walk on the trails at Daisy Hill, or working toward something bigger. We start with what you want, build the plan around it, and keep checking it still fits.

Support here looks like whatever actually matters to the person we're helping. One participant was worried about his sheep getting caught out in a hailstorm, so he and his support worker planned a shelter, measured it up, and built it together from the ground up. Another brought an old outdoor table back to life over a few visits: sanded back, cleaned up, and restained, start to finish. Different goals, same idea, support built around what you actually want to do.

Real-World Support

What Our Logan NDIS Support Workers Actually Do

The point of a support worker is simple: life should get easier once they're involved. Here's what Logan participants and their families use us for most:

Getting where you need to be, appointments, therapy, the shops, without relying on anyone else's schedule

Daily personal care from a consistent worker who respects your home and your way of doing things

A reason and a way to get out: community events, catch-ups, new experiences, your call

Steady encouragement while you take on new skills and work toward what's next

Reliable extra support when things get rocky or your usual arrangement falls over

Choose Your Own Worker

We line up workers who suit your needs and personality, and the final say is always yours. Change your mind later? That's fine too, we'll sort it without fuss.

One Team, Not a Revolving Door

The same worker or small team stays with you, so trust has a chance to build and nobody's starting from scratch each visit.

Built Around Your Choices

Your goals steer the support from day one, and we review together regularly so it keeps up as things change.

Straight Through to Our Team

Dial 07 2812 2406 and a real person from our Logan team picks up. That's the whole system.

Why Logan Families Choose Us

Support That Turns Up and Follows Through

These aren't slogans. They're the four commitments every Logan client can measure us against, starting day one.

NDIS support worker in Logan providing community access support Logan NDIS support worker assisting a participant with daily living and personal care NDIS capacity building support worker helping a Logan participant build skills
Services We Deliver

NDIS Support Services in Logan

Every plan we support looks a little different. These three services are where our Logan NDIS support workers spend most of their time, always fitted to your goals.

Community Access

Somewhere to be and someone to go with, whether it's an appointment, an event, or a coffee run.

Learn more

Daily Support

Daily support at home that fits your routine instead of rearranging it.

Learn more

Capacity Building

Skills, confidence, independence. You set the target, we help you get there step by step.

Learn more
People We Support

Whatever Your Support Needs Look Like

Different plans, different needs, different people. Our Logan team provides personalised support across a broad range of disabilities and conditions, including:

Neurological & Developmental

  • Autism
  • ADHD
  • Intellectual Disability
  • Developmental Delay

Mental Health

  • Anxiety
  • Depression
  • PTSD
  • Schizophrenia
  • Psychosocial Disability

Physical & Sensory

  • Physical Disability
  • Acquired Brain Injury
  • Sensory Disability

This list isn't the limit. Ring 07 2812 2406 and talk it through with us.

Support worker from Hearts In Action with a participant
How To Begin

How to Get Going

Four steps, start to finish. No drawn-out intake process standing between you and actual support.

1

Make Contact

Phone us or grab a time below. It costs nothing and commits you to nothing.

2

Talk Through Your Plan

We cover your goals, your funding type and what you need, then tell you straight whether we can deliver it.

3

Meet Your Match

You meet the proposed worker before anything is finalised. If the connection isn't there, we try again.

4

Away You Go

Support runs to a consistent schedule from your chosen start date, adjustable any time.

Meet Our Co-Founder

Meet Grace

Real connections, built on genuine care and family values.

Your Logan Team

Who You'll Be Working With

Matt and Grace set the bar. This is the Logan team of NDIS support workers who live up to it, day in, day out.

Matt, Hearts In Action Matt
Grace, Hearts In Action Grace
Ayla, Hearts In Action Ayla
Matty, Hearts In Action Matty
Kimberley, Hearts In Action Kimberley
Kiyomi, Hearts In Action Kiyomi
Ellexis, Hearts In Action Ellexis
Krista, Hearts In Action Krista

Self-Managed

Managing your own funding means you pay providers directly and choose freely between registered and unregistered ones. Either way, we can work with you.

Plan-Managed

With plan management, a third party settles the invoices while your provider options stay wide open, registered or unregistered. Less admin for you, same freedom of choice.

NDIA-Managed

NDIA-managed plans pay registered providers directly through myplace, and only registered providers. That's us, so you're covered.

Know Your Plan

We Work With Every Plan Management Type

The NDIS Price Guide sets the rates, not us. What changes from person to person is plan management, so here's a plain-English rundown of the three types and what each one means for you.

Don't know your plan type off the top of your head? That's completely normal. Call 07 2812 2406 and we'll figure it out together.

Our Service Area

Logan Suburbs We Cover

Logan sits in the corridor between Brisbane and the Gold Coast, running north to south, and our NDIS support workers cover the whole city:

Northern Logan

Springwood
Underwood
Rochedale South
Daisy Hill
Shailer Park
Slacks Creek
Woodridge
Logan Central

Southern Logan

Kingston
Loganlea
Meadowbrook
Marsden
Browns Plains
Crestmead
Loganholme
Beenleigh

No sign of your suburb? We cover every corner of the City of Logan, so give us a call anyway.

Right on the border? You might also want our NDIS support workers in Brisbane or our Gold Coast team.

NDIS support across Logan, South East Queensland
1

Assistance with Daily Life

Daily living support at home, from personal care to meals and chores, with a worker you already know.

2

Social & Community Participation

Help to get out and take part, whether that's appointments, community events or your own favourite spots.

3

Capacity Building Supports

Longer-term work on skills and confidence, moving at your speed toward more independence.

NDIS Categories

Where Our Logan Team Fits in Your NDIS Plan

The categories below come straight from how NDIS plans are structured. This is where our Logan NDIS support worker team slots in.

Real Feedback

What Our Families Say

Straight from the people we support across Logan and South East Queensland, exactly as they wrote it.

★★★★★

"My son is more confident than ever. I never thought I'd see him thrive like this."

Joey Giacopelli, Parent and Participant
★★★★★

"Always on time, reliable and kind. I feel safe and supported."

Helen Judge, Participant
★★★★★

"He's in safe hands. The happiest and most relaxed I've ever seen him."

Vickie Trinder, Family Member
Your Questions, Answered

NDIS Support Worker Logan FAQs

How much does an NDIS support worker cost in Logan?

Support worker costs are funded through your NDIS plan according to its categories, so pricing isn't something providers set on a whim. We fit our support to your plan, whatever its management type, and can walk you through your specific situation on a call.

What's the difference between an NDIS support worker and a disability support worker?

In practice, very little. NDIS support worker points to work funded under an NDIS plan and guided by its categories, and disability support worker is the general job title. Most people swap freely between the two.

Can I choose my own support worker?

Yes. The choice sits with you from the first introduction, and it stays with you. Request a change at any point and we'll arrange it.

Can you work with NDIA-managed participants?

Yes, all three management types. Being NDIS-registered means NDIA-managed plans are no problem, and self- and plan-managed are just as straightforward.

What areas of Logan do you service?

We cover the whole City of Logan, from Springwood, Underwood and Daisy Hill in the north down to Beenleigh in the south, and across to Browns Plains. If you're in Logan, we can support you.

How quickly can a support worker start?

Nearly always sooner than people expect. Your needs and local availability set the pace, and we'll commit to a clear timeframe during your first call.

What checks do your support workers have?

Each support worker holds a current NDIS Worker Screening Check, a Blue Card, First Aid and CPR certification, infection control training, and relevant qualifications, including the Certificate III in Disability Support.

Do you provide short-notice or respite support?

Often, yes, availability permitting. Call 07 2812 2406 and we'll check what we can arrange for your dates.

Do you service all of Logan?

Yes. We cover the whole City of Logan, from the suburbs bordering Brisbane down to Beenleigh and everywhere in between.

What if my current provider isn't working out?

That happens, and it's okay. We handle the handover with your existing provider carefully so you stay supported the whole way through.

Get Started

Start With the Right NDIS Support Worker in Logan

Call us today, or lock in a time below.

07 2812 2406

Enquiries are answered promptly. Calling Monday to Friday gets the fastest response.

Book a Time With Our Team

Choose the time that suits you. We'll cover your goals, your needs and your plan.

Supporting people with autism, ADHD, anxiety, depression, PTSD, schizophrenia, intellectual disability, cerebral palsy and more · guided by the support guides our team trains on.

Hearts In Action is a registered NDIS provider · NDIS Registration ID 4-KWB0Q23 · ABN 76 682 920 412