Free NDIS Guides and Resources
Research-backed guides for NDIS support workers and the people who rely on them, written by the Hearts In Action team.
Matthew Saxen
Director, Hearts In Action · Psychology Student, University of Southern Queensland
These guides aren't just something we put online. We use them to train our own NDIS support worker team here in South East Queensland, so what you're reading is what we teach our people.
All Resources
9 articlesDisability Support Worker Duties & Responsibilities
What an NDIS support worker actually does, across personal care, community access, household tasks, skill building and reporting, plus the responsibilities and boundaries of the role.
Supporting People with Anxiety
A research-based guide for NDIS support workers covering the therapeutic relationship, autonomy, avoidance and masking, emotional and physical dysregulation, structure, evidence-based strategies, identity and family partnership. Grounded in eight contemporary studies.
Supporting People with Depression
A research-based guide for NDIS support workers covering the therapeutic relationship, autonomy, hidden costs of masking, fatigue and cognitive fog, structure, evidence-based strategies, identity and family partnership. Grounded in eight contemporary studies.
Supporting Children with Oppositional Defiant Disorder
A research-based guide for NDIS support workers covering relationship-building, co-regulation, family support, structure and evidence-based treatment. Grounded in eight contemporary studies.
Supporting People with Cerebral Palsy
A research-based guide for NDIS support workers covering relationship-building, the ambulatory spectrum, pain and fatigue, communication, self-determination and family partnership. Grounded in ten contemporary studies.
Supporting People with Intellectual Disability
A research-based guide for NDIS support workers covering relationship-building, autonomy, supported decision-making, diagnostic overshadowing, communication and family partnership. Grounded in seven contemporary studies.
Supporting People with PTSD
A research-based guide for NDIS support workers covering safety and trust, hypervigilance, choice and collaboration, everyday participation, identity and retraumatisation. Grounded in seven contemporary studies.
Supporting People with ADHD
A research-based guide for NDIS support workers covering relationship-building, masking, emotional regulation, structure and identity. Grounded in seven contemporary studies.
Supporting People with Schizophrenia
A research-based guide for NDIS support workers covering relationship-building, communication, structure, relapse recognition, identity and family partnership. Grounded in eighteen contemporary studies.
Supporting People with Autism
A practical, peer-reviewed guide covering relationship-building, communication, sensory needs, autonomy, masking and burnout. Grounded in eight contemporary studies.
Hearts In Action
A Registered NDIS Provider Across South East Queensland
We're a registered NDIS provider in Brisbane, Logan and Ipswich and on the Gold Coast. We provide consistent, well-informed support workers across the Gold Coast, Logan, Brisbane and Ipswich who take the time to understand each person and build genuine, respectful connections. Our support is guided by the same standards, systems and research that underpin these guides. You can also see how long your NDIS funding will last with our free calculator.
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